Preface
In an era defined by rapid technological evolution, the role of the Technical Product Manager (TPM) has become indispensable. TPMs stand at the crossroads of innovation, ensuring that complex technological products not only meet market demands but also align with long-term business strategies. This course, Mastering Technical Product Management, is designed to empower aspiring TPMs with the knowledge, skills, and tools needed to thrive in this dynamic field.
This course offers a comprehensive journey through the foundational principles of product management, advancing into the specialized domains of platforms, AI, and advanced technical product management. Whether you are new to the field or an experienced professional looking to refine your expertise, this course is structured to provide actionable insights, real-world applications, and strategic frameworks for success.
Introduction
The field of product management has long been at the core of successful organizations, serving as the linchpin between customer needs, business goals, and technical innovation. With the advent of highly complex technologies, the need for a technical counterpart to traditional product management roles has emerged---the Technical Product Manager.
Technical Product Managers are uniquely equipped to:
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Bridge the Gap: Align business objectives with technical feasibility.
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Drive Innovation: Guide technical teams in creating cutting-edge solutions.
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Ensure Scalability: Build systems and products capable of growing with user demand.
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Manage Complexity: Simplify and oversee intricate technical ecosystems.
This course begins by laying a solid foundation in general product management practices, ensuring learners are well-versed in customer-centricity, market analysis, and strategic planning. From there, it delves into the technical dimensions, covering system architecture, APIs, cloud computing, data management, and AI-driven solutions. The final segment addresses platform ecosystems and the nuances of AI product management---critical areas in today’s tech-driven economy.
By integrating practical lessons, case studies, and hands-on projects, this course ensures learners not only understand theoretical concepts but are also prepared to apply them in real-world scenarios. The curriculum is meticulously designed to help participants master the art and science of technical product management, preparing them for leadership roles in today’s technology landscape.
Course Objective
To develop world-class Technical Product Managers (TPMs) by teaching foundational product management principles and advancing into specialized technical domains. This course emphasizes strategic, operational, and technical skills, equipping participants to bridge the gap between business and technology effectively.
Course Outline
Part 1: Foundations of Product Management (Lessons 1—15)
These lessons cover general product management principles, preparing learners for advanced technical concepts.
Lesson 1: Introduction to Product Management
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What is product management?
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Role and responsibilities of a Product Manager.
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Overview of the product lifecycle.
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Key skills: communication, leadership, and prioritization.
Lesson 2: Product Development Lifecycle
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Stages: ideation, validation, development, launch, growth, and sunset.
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Waterfall vs Agile methodologies.
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Role of TPMs in each stage.
Lesson 3: Understanding Customer Needs
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Techniques: user interviews, surveys, and ethnography.
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Building empathy and translating customer feedback into requirements.
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Jobs-To-Be-Done (JTBD) framework.
Lesson 4: Competitive Analysis and Market Research
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Tools for market analysis (SWOT, Porter’s Five Forces).
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Identifying trends, gaps, and opportunities in the market.
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Benchmarking against competitors.
Lesson 5: Building and Communicating the Product Vision
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Creating a compelling product vision.
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Aligning the vision with business goals.
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Effective storytelling techniques for stakeholders.
Lesson 6: Defining the Problem Statement
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Writing actionable problem statements.
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Distinguishing between symptoms and root causes.
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Collaborating with technical teams to assess feasibility.
Lesson 7: Prioritization Techniques
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Frameworks: MoSCoW, RICE, Weighted Scoring.
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Balancing customer needs, business goals, and technical constraints.
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Handling conflicting stakeholder demands.
Lesson 8: Writing Product Requirements Documents (PRDs)
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Elements of a great PRD: objectives, scope, features, constraints.
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Techniques for creating actionable and clear documentation.
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Collaborating with engineers and designers.
Lesson 9: Agile Methodologies for Product Managers
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Fundamentals of Agile: Scrum, Kanban, and SAFe.
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Writing and refining user stories.
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Managing sprints, stand-ups, and retrospectives.
Lesson 10: Stakeholder Management
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Identifying and mapping stakeholders.
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Effective communication strategies for technical and non-technical audiences.
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Building consensus and handling conflicts.
Lesson 11: Data-Driven Decision Making
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Metrics: KPIs, OKRs, and North Star metrics.
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Analyzing customer behavior using tools like Google Analytics and Mixpanel.
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Experimentation: A/B testing and multivariate testing.
Lesson 12: Financial Modeling for Product Managers
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Understanding cost structures, revenue streams, and unit economics.
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Forecasting ROI for product initiatives.
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Communicating financial implications to stakeholders.
Lesson 13: Go-to-Market (GTM) Strategy
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Building launch strategies and positioning the product.
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Collaboration with sales, marketing, and customer support teams.
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Tracking launch success using metrics.
Lesson 14: Managing the Product Backlog
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Best practices for grooming and prioritizing backlogs.
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Avoiding scope creep and managing technical debt.
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Balancing feature development with bug fixes.
Lesson 15: Post-Launch Product Management
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Monitoring performance: crash rates, response times, customer satisfaction.
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Gathering user feedback for iterations.
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Building and maintaining a product roadmap.
Part 2: Advanced Technical Product Management (Lessons 16—40)
These lessons focus on technical concepts, skills, and tools essential for TPMs.
Lesson 16: Introduction to Technical Product Management
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Key differences between general PMs and TPMs.
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The evolving role of TPMs in technology-driven industries.
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Core competencies: bridging technology and business.
Lesson 17: Software Development Fundamentals
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Overview of programming concepts: algorithms, data structures, APIs.
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Version control systems: Git and GitHub.
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TPM’s role in managing technical complexity.
Lesson 18: System Architecture for TPMs
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Basics of distributed systems, microservices, and cloud infrastructure.
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Understanding scalability, reliability, and fault tolerance.
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Tools for visualizing and documenting architecture.
Lesson 19: APIs and Integrations
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What are APIs? REST vs GraphQL.
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Designing API-first products.
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Managing third-party integrations.
Lesson 20: Agile Engineering Practices
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DevOps fundamentals: CI/CD pipelines, testing automation.
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Collaborative tools: Jira, Trello, Asana.
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Managing sprints with engineering teams.
Lesson 21: Data Management and Analytics
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Database fundamentals: relational vs NoSQL.
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Querying with SQL.
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Understanding data pipelines and ETL processes.
Lesson 22: Understanding Cloud Computing
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Cloud platforms: AWS, Azure, Google Cloud.
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Key services: compute, storage, and networking.
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Managing infrastructure as code.
Lesson 23: Cybersecurity Essentials for TPMs
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Fundamentals of security: authentication, encryption, and firewalls.
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Managing risks: vulnerabilities and incident response.
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Compliance standards: GDPR, CCPA, ISO 27001.
Lesson 24: Technical Debt and Trade-offs
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What is technical debt?
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Strategies for managing and prioritizing technical debt.
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Balancing speed of delivery with long-term sustainability.
Lesson 25: Building Scalable Products
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Principles of scalability: horizontal vs vertical scaling.
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Load testing and capacity planning.
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Case studies of scalable systems.
Lesson 26: Machine Learning and AI for TPMs
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Fundamentals of machine learning and AI.
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Data pipelines for training and deploying models.
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Ethical considerations in AI products.
Lesson 27: Monitoring and Observability
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Tools: Grafana, Prometheus, Datadog.
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Metrics: latency, throughput, error rates.
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Incident management and resolution.
Lesson 28: Handling Complex Technical Projects
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Managing dependencies and constraints.
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Risk identification and mitigation in technical projects.
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Communication strategies for complex deliverables.
Lesson 29: Product Quality and Testing
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Testing strategies: unit, integration, and end-to-end testing.
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Tools for automated testing and quality assurance.
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Collaborating with QA teams.
Lesson 30: Managing Technical Teams
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Building rapport with engineers.
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Navigating team dynamics and resolving conflicts.
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Motivating and retaining technical talent.
Lesson 31: Advanced Stakeholder Management
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Managing relationships with engineering, design, and leadership.
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Communicating technical trade-offs to non-technical stakeholders.
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Facilitating cross-functional collaboration.
Lesson 32: Advanced Metrics and Dashboards
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Creating actionable dashboards for real-time insights.
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Advanced KPIs: churn rates, activation metrics, NPS.
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Using tools like Tableau, Power BI, or Looker.
Lesson 33: Case Study: Building a Technical Product
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Real-world scenario simulation.
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End-to-end application of TPM skills.
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Feedback and peer reviews.
Lesson 34: Ethical Considerations in TPM
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Balancing innovation with user privacy and safety.
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Addressing ethical dilemmas in technical decisions.
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Case studies on ethical failures and lessons learned.
Lesson 35: Emerging Trends in Technology
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Trends in blockchain, quantum computing, and IoT.
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Preparing for future disruptions.
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TPM’s role in adopting and integrating emerging tech.
Lesson 36: Building Resilient Systems
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Principles of fault tolerance and disaster recovery.
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Incident response frameworks.
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Examples of resilient architectures.
Lesson 37: Career Development for TPMs
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Building a personal brand as a TPM.
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Networking and staying updated on technical trends.
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Preparing for TPM interviews.
Lesson 38: Tools of the Trade
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Deep dive into tools like Jira, Confluence, GitHub, and Figma.
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Choosing the right tools for specific scenarios.
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Maximizing productivity with automation.
Lesson 39: Scaling Teams and Processes
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Managing growth in engineering teams.
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Establishing best practices for technical product management.
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Case studies on successful scaling.
Lesson 40: Capstone Project
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Teams design and present a technical product from concept to launch.
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Final evaluations based on technical and strategic soundness.
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Peer and instructor feedback.
Part 3: Platforms and AI for Technical Product Managers (Lessons 41—45)
Lesson 41: Understanding Platform Business Models
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What is a platform? Difference between platforms and products.
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Network effects: direct and indirect.
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Platform metrics: GMV, CAC, LTV.
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Case studies of successful platforms (e.g., Uber, Airbnb, AWS).
Lesson 42: Platform Ecosystems and Multi-Sided Markets
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Building and nurturing ecosystems: users, developers, and partners.
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Managing multi-sided markets and balancing incentives.
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Governance in platforms: policies, pricing, and data sharing.
Lesson 43: Technical Foundations of Platforms
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API management and developer ecosystems.
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Designing platforms for scalability, interoperability, and extensibility.
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Platform governance: versioning, backward compatibility, and security.
Lesson 44: AI Product Management for TPMs
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Basics of machine learning workflows: data collection, model training, and deployment.
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Evaluating AI performance: precision, recall, F1 score, ROC curves.
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Ethical considerations in AI: bias, fairness, and explainability.
Lesson 45: Building AI-Driven Platforms
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Integrating AI into platform ecosystems: personalization, recommendations, and predictive analytics.
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Tools for AI-driven platforms (e.g., TensorFlow, PyTorch, Hugging Face).
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Managing challenges like data quality, computational resources, and scalability.
Course Outcomes
By completing this course, participants will:
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Master foundational and advanced product management principles.
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Gain technical fluency to lead complex, technology-driven projects.
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Understand how to manage platforms and AI-powered solutions effectively.
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Build skills in stakeholder communication, decision-making, and strategic planning.
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Be prepared to scale teams, manage technical debt, and oversee resilient systems.
This 45-lesson course fully equips participants to excel as Technical Product Managers in both traditional and cutting-edge domains.